Refund policy

At Atlas Sleeve, we stand behind the quality of our product. If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

For change of mind returns, the item must be unused, in original condition and returned in its original packaging. Customers are responsible for the cost of return shipping for change of mind requests. Once the item is received and inspected, a refund will be issued to the original payment method.

If your item arrives damaged or has a manufacturing fault, please contact us within 7 days of delivery at hello@atlassleeve.com.au. Include your order number, a description of the issue and clear photos of the product. If approved, we will offer a replacement or a full refund. In cases where the item is faulty, Atlas Sleeve will cover reasonable return shipping costs.

Returns will not be accepted for items that have been used, damaged due to misuse or returned outside the stated return period.

Approved refunds are processed within five business days of receiving the returned item. Depending on your payment provider, it may take additional time for the funds to appear in your account.

If you have any questions regarding your order, please contact us at hello@atlassleeve.com.au